What Information We Collect and Why
We collect information you provide directly when you register — your name, contact details, date of birth and payment identifiers such as the mobile number linked to your Touch 'n Go eWallet, Boost or GrabPay account. We also collect transactional records: deposit amounts, withdrawal requests and
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DuitNow or FPX reference numbers, because our payment processor requires them to reconcile your account balance accurately. Beyond that, we collect device and session data — browser type, IP address, screen resolution — to detect unusual login attempts and keep your account from being accessed without
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your knowledge. We do not sell this data to third parties, and we do not share it with advertisers. Where our payment partners need a transaction reference to complete a transfer, we share only the minimum required. Access to your personal data within our team is
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restricted to staff whose role directly requires it — account verification, fraud review and support. Availability of our service depends on local law; eligibility is assessed for each supported region. Players in Kuala Lumpur and across Malaysia can check their personal data summary at any time
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through the account settings panel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.