Reference

What You Agree To When You Use super22

These Terms & Conditions set out how your account works, what we expect from you, and what you can expect from us — covering everything from deposits via Touch 'n Go eWallet or Boost to how disputes are handled.

Applies to all account holdersCovers deposits, withdrawals and account useGoverned by applicable local lawUpdates notified via your registered contactContact support for any clarification
super22 What You Agree To When You Use super22
HOW WE HANDLE IT

Accounts, Data and Your Rights Under These Terms

We have built the account and data framework around straightforward principles: you control your information, we keep it secure, and both sides know where they stand. Here is how we handle the key areas these Terms & Conditions cover.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately so we can lock the account and begin a review without delay.

Data Handling

We collect only the information needed to operate your account — registration details, transaction records and device data. This data is stored securely and not sold to third parties.

Cookie Use

Cookies help us keep your session active across mobile and desktop. You can adjust cookie preferences in your browser settings; some features may not function fully if cookies are disabled.

Requesting Changes

To update personal details or request a data review, contact support via live chat or email. Account name changes require identity verification before they take effect.

GET IN TOUCH

Reach Us About Any Terms Query

If any part of these Terms & Conditions is unclear, or you need to raise a concern about your account, our support team is here to help. Players in Kuala Lumpur and across Malaysia can reach us through the channels below. We aim to respond to every query; complex account matters may take longer than general questions.

Team online

Live Chat

Start a live chat session directly from the super22 site. This is the fastest path for account questions, terms clarifications and transaction queries during staffed hours.

Email Support

Send a detailed query to our support address for written responses. Useful when you need a record of the exchange or when your question involves account documentation.

Help Centre

Browse the Help Centre for answers on account rules, withdrawal steps and how specific terms apply to local payment methods like Touch 'n Go eWallet and GrabPay.

Common Questions About Our Terms

These are the questions we see most often when it comes to understanding what our Terms & Conditions actually mean for your day-to-day account use on super22.

Yes. Whether you fund your account via Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, the same account terms apply to every transaction and every withdrawal request you make.

We notify you through the email or contact number registered to your account. We recommend keeping those details current so you receive updates without delay.

No. Your account is personal and non-transferable. Sharing access or allowing a third party to operate your account violates these terms and may lead to account suspension.

We review each case individually. Where a suspension follows a terms breach, balances may be withheld pending investigation. Our support team will communicate the outcome in writing.

Contact us via live chat or email with your account details and the correction needed. Name changes require identity verification; other updates are usually processed within a short review period.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that using this platform is lawful in your specific region before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.